USCIS ELIS and Online Customer Service Tools Workshop Dates Announced

09.17.14 | Archived

On July 30th and August 5th, U.S. Citizenship and Immigration Services (USCIS) held back-to-back webinars for EB-5 stakeholders to demonstrate new Electronic Immigration System (ELIS) software for Form I-526 and the ELIS Document Library, respectively. IIUSA members can access these recording, and other resources, by clicking here
 
On Friday August 12th, USCIS announced a series of feedback sessions on these new online customer service tools and electronic filing features in the USCIS Electronic Immigration System (USCIS ELIS) to be hosted at USCIS field offices over the next several weeks. Below is the touring schedule:

  • Washington, DC – September, 24
  • New York, NY – September, 25
  • Overland Park, KS – September 26
  • Miami, FL – September, 26
  • Baltimore, MD – September, 30
  • Chicago, IL – October, 1
  • Dallas, TX – October, 2
  • Los Angeles, CA – October, 3
  • South Burlington, VT- October, 3

USCIS will randomly select participants from individuals who register to participate. It is possible that they will not be able to select everyone who registers due to space limitations.

During the sessions, USCIS will show participants a preview of an online tool in development and ask them to use it with test data. Facilitators will be on-site to observe how volunteers use the online tools and may ask for individual feedback. They will also have officials on-site to answer questions. The feedback provided by participants will help USCIS identify areas where we can improve service delivery.

 

If you would like to participate in one of these feedback sessions:

  • Visit the registration page to confirm your desire to volunteer;
  • Enter your email address and select “Submit”;
  • Select “Subscriber Preferences”;
  • Select the “Event Registration” tab;
  • Provide your full name, organization, and preferred forum location; and
  • Answer all questions and select “Submit.”

Once your registration has been processed, you will receive an email with more details. USCIS will notify you if you have been randomly selected to participate.

If you have any questions about the registration process, or if you have not received a confirmation email within 2 business days, please email us at  Public.Engagement@uscis.dhs.gov.

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